We're pleased to offer the following services at Acre Hill Veterinary Clinic
Book an Appointment
Our appointment schedule is computerized which allows us to efficiently make appointments for you and your pet, with the convenience of requesting an appointment by phone or email.
Our receptionist and doctor will attempt to accommodate all requests and schedule appointments to the best of their ability within our allotted hours of operation.
Emergencies are accepted 24 hours a day for established clients. An established client is one we have seen consecutively for more than a year or by the time we have seen you for a 3rd consecutive appointment.
For anyone who has not established a record and you wish to book an appointment: We do ask that you have your pets medical history from their primary or previous veterinarian, or be able to contact them and have their medical records faxed over to us before/during the scheduled appointment.
Wellness and Diagnostic Screenings
New Puppy or Kitten? We would love to see them! We offer comfortable get-to-know-you exams to get your pet started on the right wellness plan and even offer a complimentary one month dose of heartworm protection for all puppies under a year old.
Need to get in for annual vaccines? No problem! We have a wide range of wellness plans to suite your pets needs and they can be customize easily based on his or her individual lifestyle.
Senior 8+ Care? We offer in-house testing with our state of the art CBC (Complete Blood Count) and Biochemistry testing equipment so we can stay up to date with how your pets internal organs are functioning and adjust his or her wellness plan accordingly as they continue to age gracefully.
Heartworm and Flea/Tick prevention? Yep! We have you covered there as well. We offer heartworm prevention in 6 - 1 month doses (chew-able) or if your pup is over a year old we have Proheart 6, a six-month injectable heartworm preventative. For all you kitty's out there, we now carry Bravecto! A two month topical dose that covers fleas as well as internal parasite and ear mites.
Can't make it in for a prescription? No worries! call ahead and let our receptionist know you would like to order your prescription or preventative online and, as long as we have prescribed your pet the medication before, we can get it filled from our online pharmacy with delivery straight to your doorstep.
Emergency & Urgent Care
For anyone who has not established a record with us: You can call Animal Emergency between 6 pm - 8 am at 217-355-1442. If you feel you have an emergency with your pet, please call us or come to the hospital immediately.
We have a veterinarian on duty 6 days a week who is trained and equipped to handle any urgent care your pet has. Usually an emergency team consists of one veterinarian and technician working together to save a pet's life. Emergencies can be things such as snail bait poisoning, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call or come in immediately.
*Again, If possible, it is best to call before coming in so that a team member can advise you on your particular emergency.*
We are also available for urgent care when the condition is not life-threatening. If you feel your pet needs to be seen before you are able to get an appointment, our veterinarian will work to "squeeze" you in between scheduled appointments. When you arrive, our receptionists will be able to give you an estimate on how long you may have to wait in order to be seen.
Doggy and Kitty Daycare
We consider the care of your pet an important responsibility. Boarding services are provided for your pet and for you while you are away from home. When your pet is our guest here at Acre Hill we do all that we can to make sure his or her needs are well served. During the time your pet is our guest we wish to provide a worry free experience for both you and for your pet. To ensure a worry free environment here at Acre Hill, and to ensure your pet's good health during its stay with us, a high standard of care and procedure is maintained.
Your pet's medical record on file here at Acre Hill is an important part of its care while staying here as our guest. We require that your pet has an annual physical examination record on file with us.
*If we do not have an annual exam on file or you are not an established client: A Pre-boarding examination is required.
*All vaccinations are required to be up-to-date. If your canine does not not have a current Kennel Cough or Influenza vaccination on record, it will be imperative that they both be administered to your pet before it is admitted for boarding.
For our canine friends: We have individual runs in which your pet has its own napping cot. For your pets' listening pleasure, we provide soft soothing music.
For our feline friends: We offer kitty condos that are bi-level and spacious, with padded perches.
All pets are are cared for several times each day and our canine guests are hand walked 3 - 5 times a day in our landscaped outdoor play area.
We can also bathe your pet on the day it goes home. Bathing includes: blow drying, combing/brushing, and doggy cologne or perfume
*Owners who select the bathing service, we ask you pick-up your pet after 11 a.m.*
You may pre-arrange to pick-up your pet after regular hours of operation
Types of Pets Seen
Because a large number of veterinarians practice at Acre Hill Veterinary Clinic, we can care for many types of pets:
- Pocket Pets
- Small Farm Animals
Acre Hill Veterinary Clinic offers discounted services to local area rescue groups. Pre-approval is required to qualify for the rescue group discounts, please call us for more information.